RETURN & EXCHANGES


RETURN POLICY

Nha Khanh wants to provide complete satisfaction for all purchases. We will gladly accept your return within 5 business days of the delivery date. To be eligible for a return, your item must be unworn and unaltered. Your item(s) must be shipped back with your original invoice and original packaging with all tags attached. All sale items are non-refundable.

Nha Khanh reserves the right to refuse the return of any merchandise that does not adhere to our policy. These items will be sent back to the customer. 

 

RETURN BY MAIL:

  1. Please fill out the required information on the packing slip included with your package.
  2. Securely pack your merchandise, making sure to include all original documents. Please use the original shipping materials (box, ribbon, tags).
  3. Mail your return package at any USPS, UPS, or FedEx drop-off location.

 

REFUNDS

Once the return is approved, the credit for your returned item(s) will be refunded back to your account in the same form of payment in which it was received. If paid with a credit card, you will receive the credit within a certain amount of days, depending on your card issuer's policies. An email notification will be sent once the return has been processed.

Shipping costs are non-refundable. It is the customer's responsibility to return the package via UPS or Fed EX.