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RETURN & EXCHANGES

RETURN POLICY

Nha Khanh wants to provide complete satisfaction for all purchases. We will gladly accept your return of any NEW items within 10 business days of the delivery date. To be eligible for a return, your item must be unused and in the same condition as it was received. Your item must be in the original packaging with ALL TAGS STILL ATTACHED TO YOUR GARMENT(S). Please email us with the order number (ex: NK1234) to request for the return form. Your item needs to have the receipt or invoice.  

FINAL SALE items & all items purchased during any holiday/seasonal sales (e.g. Christmas, NYE, 4th of July, End of Season, etc.) cannot be returned or exchanged. This also includes any PPE & Designer Masks for hygienic reasons.

Nha Khanh reserves the right to refuse the return of any merchandise that does not adhere to our policy. These items will be sent back to the customer. 

 

RETURN BY MAIL:

  1. Please email us at 'shop@nhakhanh.com' to request for a return form. When form is received, fill out the required information and include it along with your return package.
  2. Securely pack your merchandise, making sure to include all original documents. Please use all the original shipping materials (box, ribbon, tags).
  3. Mail your return package at any USPS, UPS, or FedEx drop-off location. Customers are responsible for paying the return package to us.

 

EXCHANGES

We understand that fit is extremely important and will do whatever possible to find the right garment and size for you! We are happy to exchange the garment(s) that you have received free of charge. This applies only if we currently have the size or style in our inventory. Please follow the instructions under the "RETURN BY MAIL" section.

REFUNDS

Once the return is approved, the credit for your returned item(s) will be refunded back to your account in the same form of payment in which it was received. If paid with a credit card, you will receive the credit within a certain amount of days, depending on your card issuer's policies. An email notification will be sent once the return has been processed.

All GROUND shipments to our customers are free of charge, including exchanges. However, for all returns, it is the customer's responsibility to pay for the return package via UPS, USPS, or Fed EX.

SIZE GUIDE
Please match your measurements to our sizing guide below to determine your size. Scroll right to see more.
LETTER SIZE
Extra Small Small Medium Large
BUST
33"
35"
37.5"
40.5"
WAIST
25"
27"
29.5"
32.5"
HIPS 34" 36" 38.5" 41.5"

NUMBER SIZE
0 2 4 6 8 10 12
14
16 18 20 22
BUST
33" 34"
35"
36"
37.5"
39"
40.5"
43" 
45" 47" 49" 51"
WAIST
25"
26"
27"
28"
29.5"
31"
32.5"
36"
38" 40" 42" 44"
HIPS 34" 35" 36" 37" 38.5" 40" 41.5" 45" 47" 49" 51" 53"